Frequently Asked Questions
How do I place an order?
To place an order, simply browse through our product catalog and select the items you wish to purchase. Click on the "Add to Cart" button, review your cart to ensure you have the correct items and quantities, and proceed to the checkout page. Fill in your shipping and billing information, choose your preferred payment method, and confirm your order. Once your order is successfully placed, you will receive an order confirmation email.
What payment methods do you accept?
We accept various payment methods to provide convenience and flexibility to our customers. These typically include major credit cards (such as Visa, Mastercard, and American Express), debit cards, PayPal, and sometimes digital wallets like Apple Pay or Google Pay. At the checkout, you can select your preferred payment option.
How long does shipping take?
Shipping times can vary depending on your location and the shipping method chosen. We strive to process and ship orders as quickly as possible. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please refer to our Shipping Policy for estimated delivery times based on your destination. Preorders will take longer to process; processing times for these are posted on the announcement bar.
What is your return/exchange policy?
We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within a specified time frame (as per our Return/Exchange Policy) to initiate the return or exchange process. For non-damaged items, returns may be accepted under certain conditions. Please review our Return/Exchange Policy for detailed instructions and eligibility criteria.
How can I contact customer support?
If you have any questions, concerns, or need assistance, our dedicated customer support team is here to help. You can reach us by email at izzybudgets@gmail.com We strive to respond promptly to all inquiries and provide excellent support to ensure a smooth shopping experience for our customers. Please feel free to reach out to us at any time, and we'll be happy to assist you.